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Housekeeping Room Attendant
Ready to jumpstart your career in hospitality? This self-paced online course is perfect for anyone looking to shine in hotels and guest services. Learn how to clean like a pro, create welcoming spaces, and keep guests safe – all while building skills that open doors to exciting opportunities!
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Our People: HR Mini Series
Master the full employee journey – recruiting and hiring with inclusivity, engaging and coaching teams effectively, and creating safe, supportive workplaces rooted in wellness and values.
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HR Fundamentals for Tourism
Strong people practices build strong communities. This engaging HR workshop is designed to give you practical, culturally grounded tools to strengthen your workplace. From payroll and policies to big-picture strategy, discover how to build systems that reflect your values and set your team up for lasting success.
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Supervisor Training
Ready to take the lead in tourism? The Supervisor Training course gives you the skills to manage teams, communicate effectively, oversee operations, and deliver top-notch service — all while promoting equity and safety. Built with industry experts, it’s your step toward confident, capable leadership in any tourism setting.
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Front Desk Agent
Starting your career in tourism? The Front Desk Agent course gives you the tools to shine in a fast-paced, guest-focused role. Learn everything from reservations and arrivals to safety, sales, and service — based on national standards and built by industry experts.
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F&B Profit Accelerator
Unlock practical skills to boost your food and beverage business profits with this self-paced virtual training. Each session offers clear, actionable steps to help you control costs, increase sales, and create memorable guest experiences.
Communication & Marketing Strategies for Hospitality
BCHA Fast Track Series: Facilitated by Maddie Davidson & Larissa Dundon from The Tea Communications on behalf of the British Columbia Hotel Association (BCHA).
Learn to tell your story across the right channels. This forward-looking series explores digital trends, media strategy, and brand communication to help you connect with your audience and grow your reach. Great for marketing managers, communications leads, GMs, and team members looking to strengthen brand presence. This series is designed for accommodations professionals, as it is primarily run for BCHA members, but it is also applicable to other types of tourism businesses.
Live workshops online, Tuesdays January 27th - March 3rd, 2026 at 11:00 AM to 12:00 PM PST.
Jan 27 – Master your brand foundation: Identify your voice and build a foundation for all your communications.
Feb 3 – External communications strategy: A communication plan to support your organizational goals.
Feb 10 – Social storytelling & engagement: Unlock the power of social media basics
Feb 17 – Amplify your reach: Paid social & influencers
Feb 24 – Media relations & spokesperson savvy: Navigating the media landscape
Mar 3 – Crisis Ready: Protect your reputation
Eligibility
Indigenous Tourism BC may cover the full costs of this training for eligible participants:
- Indigenous peoples (First Nations, Inuit, Metis) residing in BC
- Indigenous-owned tourism businesses (51%+ Indigenous ownership), and employees of
- First Nations-owned tourism businesses (51%+ First Nations ownership), and employees of
Questions? [email protected]