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Introduction to Tourism and Cultural Tourism in BC
Curious about a career in tourism? Explore how BC’s tourism industry works and discover where your skills, culture, and community connections can help you thrive in this exciting field.
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Supervisor Training
Ready to take the lead in tourism? The Supervisor Training course gives you the skills to manage teams, communicate effectively, oversee operations, and deliver top-notch service — all while promoting equity and safety. Built with industry experts, it’s your step toward confident, capable leadership in any tourism setting.
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Financial Navigation for Indigenous Tourism Entrepreneurs
Empower your financial success in Indigenous tourism with an engaging and insightful webinar designed to help you build financial confidence and resilience. This workshop is designed by CPABC’s Indigenous Engagement Team to build financial capacity.
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Everyday Leadership Tools
Grow your skills with this self-paced virtual training focused on what matters most: time, team, and tracking success. Each session builds confidence in key areas like scheduling, payroll, and performance.
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Setting Up Your Newsletter and Mobile Messaging
Boost your tourism business with the power of email marketing! In this hands-on course, you'll learn how to set up a Mailchimp account, create engaging newsletters, and use automations to save time and grow your audience.
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Confident Conversations
Learn how to navigate tough conversations, give and receive feedback effectively, and handle conflict with confidence with this self-paced virtual training. Whether you're new to managing or looking to grow, you'll gain practical tools in performance management, conflict resolution, and communication.
F&B Profit Accelerator
Leading others is a rewarding journey filled with unique challenges and opportunities. Offered through Connect Hospitality Strategies, this training helps leaders gain skills when it comes to addressing performance or conflict. This accessible, supportive, and self-paced virtual training series is designed for leaders of all levels.
What You’ll Take Away
- Clear understanding of your restaurant’s key sales drivers
- Data driven planning to meet your labour and service needs
- Practical tools for sales promotion, inventory control, and pricing
- Worksheets and templates to apply your learning immediately
Who Should Attend?
This training series is designed to help food and beverage professionals increase profitability through easy-to-apply strategies. Whether you're an owner, manager, or team leader, these online courses will guide you step-by-step to control costs and grow sales — without overwhelming complexity.
Session Details
Each course is optional, but completing all four is recommended for the greatest impact.
- Profit Begins at the Top
Learn how to shift your team from order takers to experience makers by focusing on top-line revenue. Start with an optional 30-minute strategy call, then dive into six hours of focused, self-paced learning. You’ll finish with a SMART sales promotion plan that delivers results — no expensive ads or complicated marketing required. - Forecasting Payroll
Struggling to balance labour costs with quality service? This 90-minute course shows you how to align staffing with your business needs through smarter planning and small daily adjustments. You’ll improve service, boost team engagement, and strengthen profitability—without overcomplicating the process. - Controlling Beverage Costs
Gain control of your beverage program with bite-sized lessons on inventory management, recipe consistency, pricing, and waste reduction — all in 90 minutes. Use practical worksheets and quizzes to set your target beverage cost, monitor performance, and optimize your menu mix. - Calculating Food Cost
Learn the five key steps to managing food costs confidently in 90 minutes: regular inventory, consistent recipes and portions, waste tracking, and effective menu pricing. These essential skills will help you cut waste, improve accuracy, and increase your bottom line.
Eligibility
Indigenous Tourism BC will cover the full costs of this training for eligible participants:
- Indigenous peoples (First Nations, Inuit, Metis) residing in BC
- Indigenous-owned tourism businesses (51%+ Indigenous ownership), and employees of
- First Nations-owned tourism businesses (51%+ First Nations ownership), and employees of
- First Nations Communities in BC
Questions?
We would love to hear from you! Email [email protected]