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Introduction to Tourism and Cultural Tourism in BC
Curious about a career in tourism? Explore how BC’s tourism industry works and discover where your skills, culture, and community connections can help you thrive in this exciting field.
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Navigating Cultural Diversity in the Workplace
Want to create more welcoming experiences for guests from every background? Learn how to build stronger communication and inclusive tourism workplaces with this practical, self-paced intercultural training.
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Supervisor Training
Ready to take the lead in tourism? The Supervisor Training course gives you the skills to manage teams, communicate effectively, oversee operations, and deliver top-notch service — all while promoting equity and safety. Built with industry experts, it’s your step toward confident, capable leadership in any tourism setting.
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F&B Profit Accelerator
Unlock practical skills to boost your food and beverage business profits with this self-paced virtual training. Each session offers clear, actionable steps to help you control costs, increase sales, and create memorable guest experiences.
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Everyday Leadership Tools
Grow your skills with this self-paced virtual training focused on what matters most: time, team, and tracking success. Each session builds confidence in key areas like scheduling, payroll, and performance.
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Setting Up Your Newsletter and Mobile Messaging
Boost your tourism business with the power of email marketing! In this hands-on course, you'll learn how to set up a Mailchimp account, create engaging newsletters, and use automations to save time and grow your audience.
Housekeeping Leadership & Operational Excellence
BCHA Fast Track Series: Facilitated by David McBean on behalf of the British Columbia Hotel Association.
From cost control to motivation and recruitment, this six-part series provides operational insights and leadership strategies for housekeeping professionals and room division managers seeking to lead with excellence. Tailored for housekeeping supervisors, managers, rooms division leaders, and those seeking to grow in operations.
Live workshops online, Wednesdays October 29th - December 3rd, 2025 at 11:00 AM to 12:00 PM PST.
Oct 29 – Motivation & Inspiring Your Teams
Nov 5 – Tools To Do the Job
Nov 12 – Recruiting & Best Practices for Building Your Team
Nov 19 – Cost Control | All About the Benjamins… or the Robert Bordens
Nov 26 – Keep It Clean!
Dec 3 – Managing Behaviours & Communications
Eligibility
Indigenous Tourism BC may cover the full costs of this training for eligible participants:
- Indigenous peoples (First Nations, Inuit, Metis) residing in BC
- Indigenous-owned tourism businesses (51%+ Indigenous ownership), and employees of
- First Nations-owned tourism businesses (51%+ First Nations ownership), and employees of
Questions? [email protected]
“David is very good! I enjoyed him and his relevant examples and knowledge of industry”