Housekeeping Leadership & Operational Excellence

BCHA Fast Track Series: Facilitated by David McBean on behalf of the British Columbia Hotel Association.

From cost control to motivation and recruitment, this six-part series provides operational insights and leadership strategies for housekeeping professionals and room division managers seeking to lead with excellence. Tailored for housekeeping supervisors, managers, rooms division leaders, and those seeking to grow in operations.

Live workshops online, Wednesdays October 29th - December 3rd, 2025 at 11:00 AM to 12:00 PM PST.

Oct 29 – Motivation & Inspiring Your Teams
Nov 5 – Tools To Do the Job
Nov 12 – Recruiting & Best Practices for Building Your Team
Nov 19 – Cost Control | All About the Benjamins… or the Robert Bordens
Nov 26 – Keep It Clean!
Dec 3 – Managing Behaviours & Communications

Eligibility

Indigenous Tourism BC may cover the full costs of this training for eligible participants:

  • Indigenous peoples (First Nations, Inuit, Metis) residing in BC
  • Indigenous-owned tourism businesses (51%+ Indigenous ownership), and employees of
  • First Nations-owned tourism businesses (51%+ First Nations ownership), and employees of

Questions? [email protected]

“David is very good! I enjoyed him and his relevant examples and knowledge of industry”

Training Type
Online, Series, Webinar, Workshop
Training Category
Business Management, Human Resources, Leadership

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