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Serving It Right
Want to obtain certification to serve alcohol with confidence and care? Serving It Right gives you the essential skills and knowledge to keep your guests safe and your service legal - click to get certified and serve responsibly!
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Intro to Culinary & Agritourism
Do you work with plants, animals, or traditional foods in British Columbia? Curious about how your work connects with culinary and agritourism? This intro session is for you!
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Conflict Resolution Training
Learn to manage conflicts by taking ownership and following up afterwards.
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The Value of Indigenous Tourism
This in-house ITBC training provides insights into sustainable and authentic Indigenous tourism in BC, its cultural impact and its economic value to First Nations.
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SuperHost Foundations of Service Quality
Receive a comprehensive and practical introduction to customer service best practices, with a focus on good communication and conflict resolution.
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The Value of Indigenous Tourism
Providing inspiration and insights into the Indigenous tourism industry in BC
Indigenous Ambassador
The Indigenous Ambassador Workshop is an in-house workshop presented by Indigenous Tourism BC (ITBC). Together, we'll learn about the value of being an Indigenous ambassador, how to amplify your own Indigenous culture and how to introduce visitors to First Nations. Training includes these modules:
- The Indigenous Ambassador
- First Nations in BC and Cultures
- Indigenous Tourism Experiences and Protecting our Place
- Indigenous Tourism Visitor
- Helping Visitors Activity
Duration: 1 day, in-person interactive workshop
Audience: Indigenous peoples seeking to develop skills in tourism and hospitality
Group size: up to 20 people
Available upon request.
Apply Here