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Our People: HR Mini Series
Master the full employee journey – recruiting and hiring with inclusivity, engaging and coaching teams effectively, and creating safe, supportive workplaces rooted in wellness and values.
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HR Fundamentals for Tourism
Strong people practices build strong communities. This engaging HR workshop is designed to give you practical, culturally grounded tools to strengthen your workplace. From payroll and policies to big-picture strategy, discover how to build systems that reflect your values and set your team up for lasting success.
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Supervisor Training
Ready to take the lead in tourism? The Supervisor Training course gives you the skills to manage teams, communicate effectively, oversee operations, and deliver top-notch service — all while promoting equity and safety. Built with industry experts, it’s your step toward confident, capable leadership in any tourism setting.
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F&B Profit Accelerator
Unlock practical skills to boost your food and beverage business profits with this self-paced virtual training. Each session offers clear, actionable steps to help you control costs, increase sales, and create memorable guest experiences.
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Everyday Leadership Tools
Grow your skills with this self-paced virtual training focused on what matters most: time, team, and tracking success. Each session builds confidence in key areas like scheduling, payroll, and performance.
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Confident Conversations
Learn how to navigate tough conversations, give and receive feedback effectively, and handle conflict with confidence with this self-paced virtual training. Whether you're new to managing or looking to grow, you'll gain practical tools in performance management, conflict resolution, and communication.
Leadership for Hospitality Professionals
BCHA Fast Track Series: Facilitated by Jennifer Woppenkamp on behalf of the British Columbia Hotel Association.
Step confidently into leadership with this foundational series designed to build the core skills every hospitality leader needs. From communication to team motivation, learn how to lead with impact and drive team success in this six-part series. Ideal for supervisors, team leads, and emerging managers, as well as established leaders across all hospitality departments, looking for new tools in their leadership playbook. This series will have a focus on accommodations, as it is primarily run for BCHA members, but it is applicable across tourism businesses.
Oct 14 – Mastering Your Time
Oct 21 – Team Meetings & The Magic of 1:1s
Oct 28 – Handling Complaints Like a Pro
Nov 4 – Switching on Your Emotional Intelligence
Nov 13 – Keeping Yourself Motivated – *please note this session is on a Thursday due to stat holiday.
Indigenous Tourism BC may cover the full costs of this training for eligible participants:
- Indigenous peoples (First Nations, Inuit, Metis) residing in BC
- Indigenous-owned tourism businesses (51%+ Indigenous ownership), and employees of
- First Nations-owned tourism businesses (51%+ First Nations ownership), and employees of
Questions? [email protected]
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