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Serving It Right

Serving It Right is British Columbia’s responsible liquor sales and service program created especially for people working in the hospitality and liquor service industry. If you’re involved in selling or serving alcohol, this course is a must - designed to support you in providing safe, legal, and respectful service to every guest. This online course is here to empower you with practical skills and knowledge to handle alcohol service with care. It covers important topics like:
  • Recognizing signs of intoxication
  • Understanding your legal responsibilities
  • Helping reduce over-consumption of alcohol
  • Preventing impaired driving
  • Minimizing the risk of violence
  • Avoiding sales to minors
  • Knowing your duty of care both on and off the premises
  • Creating and following responsible beverage service policies
By the end of the course, you’ll feel prepared to:
  • Understand your duty of care toward your guests
  • Know your legal responsibilities when serving alcohol
  • Be aware of how alcohol affects the body and behaviour
  • Spot when someone may have had too much to drink
  • Handle situations with care and professionalism
  • Make safe choices when minors are involved
  • Know how to say "No" to service when needed
Learn More
Training Type
Certification, In-Person, Online
Training Category
Customer Service, Health and Safety
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