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WHMIS
Hazardous materials pop up more often than you’d think in tourism – from cleaning supplies to pool chemicals. WHMIS training makes it easy to stay safe, feel confident, and get certified.
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Joint Health & Safety Committee Training
Ready to serve on your workplace’s safety committee? This essential training gives you the tools to fulfill your role, learn how to keep your workplace safe, and meet provincial requirements.
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Bear Awareness
Learn how to stay safe in bear country with this Bear Awareness course. Build confidence, prevent encounters, and protect yourself, others, and wildlife. Perfect for anyone working or guiding outdoors.
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Housekeeping Room Attendant
Ready to jumpstart your career in hospitality? This self-paced online course is perfect for anyone looking to shine in hotels and guest services. Learn how to clean like a pro, create welcoming spaces, and keep guests safe – all while building skills that open doors to exciting opportunities!
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Supervisor Training
Ready to take the lead in tourism? The Supervisor Training course gives you the skills to manage teams, communicate effectively, oversee operations, and deliver top-notch service — all while promoting equity and safety. Built with industry experts, it’s your step toward confident, capable leadership in any tourism setting.
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Front Desk Agent
Starting your career in tourism? The Front Desk Agent course gives you the tools to shine in a fast-paced, guest-focused role. Learn everything from reservations and arrivals to safety, sales, and service — based on national standards and built by industry experts.
Serving It Right
Serving It Right is an online course that helps people working in hospitality learn how to serve alcohol safely and legally. If you sell or serve alcohol in BC, this training is for you.
You’ll learn how to recognize when someone’s had too much to drink, how to handle tough situations kindly, and how to follow the law. It’s a big help in keeping both you and your guests safe. This course also helps protect your workplace and community by preventing underage drinking and impaired driving. By the end, you’ll feel confident, prepared, and supported to make smart choices while doing your job. You’ll also earn a certificate that shows you're trained and ready to serve responsibly.
What You’ll Take Away
- Understand your duty of care
- Recognize signs of intoxication
- Know your legal responsibilities
- Prevent over-consumption of alcohol
- Handle challenging situations with care
- Avoid sales to minors
- Help prevent impaired driving
- Follow safe alcohol service policies
- Say “No” to service when needed
Who Should Attend?
This training is made for people working in tourism and hospitality who are involved in serving or selling alcohol. Whether you’re a server, bartender, manager, or working at a special event, Serving It Right will help you grow your skills and stay safe while working with alcohol. It’s also a good fit for anyone entering the industry and wanting to be ready and confident.
Session Details
Serving It Right is a flexible, self-paced, online course that you can take anytime, anywhere. It includes quizzes and video examples to help you learn the materials. The training can be done on your own schedule, and when you’re ready, you’ll complete a final exam online. You’ll get your certificate right away after passing. This course includes helpful coaching through examples and clear explanations, making it easy to follow and understand.
Eligibility
Indigenous Tourism BC will cover the full costs of this training for eligible participants:
- Indigenous peoples (First Nations, Inuit, Metis) residing in BC
- Indigenous-owned tourism businesses (51%+ Indigenous ownership), and employees of
- First Nations-owned tourism businesses (51%+ First Nations ownership), and employees of
- First Nations Communities in BC
Prerequisites
This training is open to everyone. You don’t need any past experience to take the course. However, strong listening skills and clear communication will help you do well and get the most out of the training.
Questions?
We would love to hear from you! Email [email protected]