Successful Tourism Operations: Build a Sustainable Tourism Business

This course is all about helping you build a tourism business that is strong, responsible, and ready for the future. You’ll learn what sustainable and regenerative tourism really mean, why they matter, and how they can help your business grow in positive ways. You’ll explore what travellers are looking for today, how to avoid greenwashing, and how to make real, lasting change. The course also dives into policies that support your goals – like refunds, accessibility, and inclusion. With inspiration from around the world and tips to take action right away, you’ll walk away with new ideas, tools, and a clearer direction. At the end, a personal coaching session helps bring your learning to life and guide your next steps.



What You’ll Take Away

  • A simple explanation of sustainable and regenerative tourism
  • Insight into how traveller values and expectations are changing
  • Understanding of greenwashing and tourism’s invisible burdens
  • Global examples of destinations leading with sustainability
  • Tactics and ideas to bring sustainability into your operations
  • Tips for taking small, meaningful actions right away
  • Guidance on important tourism policies
  • Confidence to write or update your sustainability policies
  • Downloadable resources to support long-term success
  • 1:1 coaching with Tourism Cafe expert

Who Should Attend?

This training is for anyone working in tourism who wants to build a more sustainable and thoughtful business. It’s especially helpful for operators, business owners, and team members looking to make a difference through their everyday work.



Session Details

This is a self-paced online course made up of three short lessons, totalling approximately 90 minutes. You’ll also receive a 1:1 coaching session with an industry expert to help apply what you’ve learned and get support that’s tailored to your unique business.



Eligibility

Indigenous Tourism BC will cover the full costs of this training for eligible participants:

  • Indigenous peoples (First Nations, Inuit, Metis) residing in BC
  • Indigenous-owned tourism businesses (51%+ Indigenous ownership), and employees of
  • First Nations-owned tourism businesses (51%+ First Nations ownership), and employees of
  • First Nations Communities in BC

Prerequisites

All you need is the motivation to learn and the desire to make your tourism business stronger and more sustainable. Whether you’re just starting out or already on the journey, this course meets you where you are.



Questions?

We would love to hear from you! Email [email protected]

Training Type
Coaching, Online, Self-Paced
Training Category
Business Management, Stewardship and Sustainability

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