Supervisor Training

Supervisor Training helps people in tourism become confident, capable leaders. Whether you’re already leading a team or preparing for that next step, this course gives you the skills to guide others with care, clarity, and confidence. You'll learn how to lead, solve problems, communicate well, and support your team with fairness and safety in mind. It’s designed using real-life knowledge from tourism experts across Canada. By taking this training, you’ll grow as a leader, make your workplace stronger, and open up more job opportunities. Plus, you’ll get a certificate that shows you’re ready to lead in the tourism world.



What You’ll Take Away

  • How to be a fair and effective leader
  • Ways to build a strong and respectful team
  • Better communication skills for managing people
  • How to support diversity, equity, and inclusion
  • Understanding safety and workplace rules
  • Simple financial and operations basics
  • How to create great guest experiences

Who Should Attend?

This training is for people working in tourism who want to build their leadership skills. Whether you're new to supervising or have some experience, this course helps you grow in your role. If you care about leading others kindly and doing your job well, this is for you.


Session Details

This is a self-paced online course made up of eight topics and 15 modules total. It takes about 6 hours to complete. You’ll learn through reading, examples, and reflection. Once finished, you’ll receive a Certificate of Completion and a digital badge.



Eligibility

Indigenous Tourism BC will cover the full costs of this training for eligible participants:

  • Indigenous peoples (First Nations, Inuit, Metis) residing in BC
  • Indigenous-owned tourism businesses (51%+ Indigenous ownership), and employees of
  • First Nations-owned tourism businesses (51%+ First Nations ownership), and employees of
  • First Nations Communities in BC

Prerequisites

This training is open to all. You don’t need any past experience to start. If you enjoy helping others, have good communication skills, and are ready to take on more responsibility, you’ll do great.



Questions?
We would love to hear from you! Email [email protected]

Training Type
Course, Online, Self-Paced
Training Category
Customer Service, Human Resources, Leadership

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