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Our People: HR Mini Series
Master the full employee journey – recruiting and hiring with inclusivity, engaging and coaching teams effectively, and creating safe, supportive workplaces rooted in wellness and values.
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HR Fundamentals for Tourism
Strong people practices build strong communities. This engaging HR workshop is designed to give you practical, culturally grounded tools to strengthen your workplace. From payroll and policies to big-picture strategy, discover how to build systems that reflect your values and set your team up for lasting success.
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F&B Profit Accelerator
Unlock practical skills to boost your food and beverage business profits with this self-paced virtual training. Each session offers clear, actionable steps to help you control costs, increase sales, and create memorable guest experiences.
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Everyday Leadership Tools
Grow your skills with this self-paced virtual training focused on what matters most: time, team, and tracking success. Each session builds confidence in key areas like scheduling, payroll, and performance.
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Setting Up Your Email Newsletter and SMS Messaging
Boost your tourism business with the power of email marketing! In this hands-on course, you'll learn how to set up a Mailchimp account, create engaging newsletters, and use automations to save time and grow your audience.
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Human Resources Strategy for Hospitality
Gain essential HR knowledge to support your team and business with excellent hiring, training, safety practices and team development.
The Firecircle 5x5 Method™
The Firecircle 5x5 Method™ is a guided training program that helps tourism entrepreneurs grow stronger, smarter businesses.
The Firecircle Membership includes 12 months of full access to private mentorship, group support, one-to-one business mentor support, marketing labs, and a full library of tourism business resources, building success by focusing on five key areas:
- Telling your brand story to stand out in the market
- Creating unforgettable guest experiences
- Designing and optimizing your operations
- Building partnerships, packages, and pricing strategies
- Managing your finances for real, lasting profitability
Entrepreneurs and early-stage businesses will build a tourism business plan step-by-step. While it is a self-paced program, the recommended time commitment is at least 4-5 hours/week to develop your tourism business plan over the first few months.
Over 12 months, you’ll complete 25 short and engaging workshops filled with videos, worksheets, and real-world examples. Coaching is a key part of the experience: you'll get private mentor support, join weekly live sessions and marketing labs, and connect with others through open forums.
It's a hands-on, step-by-step program that helps you learn while building your business plan, so everything you do is useful right away. Learn to tell your brand story, create memorable guest experiences, fine-tune your operations, build strong partnerships, and manage your money better. You’ll walk away with real skills, clear direction, and a solid plan to help your business thrive.
What You’ll Take Away
- A completed business plan tailored to your tourism business
- Confidence in sharing your brand story
- Tools to create unforgettable guest experiences
- Stronger partnerships, pricing, and packaging
- Improved operations and planning systems
- Practical financial management knowledge
- Marketing and promotional strategies
- Ongoing support through mentorship and group coaching
- Access to a full tourism business resource library
- Networking opportunities through community and podcast stories
Who Should Attend?
This training is designed for entrepreneurs and early-stage business owners in the tourism industry who are eager to build new skills and grow their business ideas. Whether you're just starting out or growing an established business, this program is a great fit if you're looking to improve, expand or launch something new. If you're passionate about tourism, storytelling and creating meaningful experiences for visitors, this program was created with you in mind.
Expressions of Interest
Limited spots available. ITBC is accepting expressions of interest for this program, but can't guarantee the full costs can be covered under ITBC sponsorship for eligible members.
Eligibility
Indigenous Tourism BC may cover the full costs of this training for eligible participants working in tourism:
- Indigenous peoples (First Nations, Inuit, Metis) residing in BC
- Indigenous-owned tourism businesses (51%+ Indigenous ownership), and employees of
- First Nations-owned tourism businesses (51%+ First Nations ownership), and employees of
Prerequisites
This program is open for individuals to express interest in participation. While applicants do not need to have a business degree or formal training, this program is geared towards entrepreneurs and business owners looking to grow their business.
Questions?
We would love to hear from you! Email [email protected]